Hello qb1,
Thank you for using the Azulle forums. Please refer to this video for the steps of how to update BIOS:
For that, use this BIOS File:
ftp://ftp.azulletech.com/Software/BIOS/Quantum%20Byte/QB_412.zip
Here are the steps: you can update the Quantum device for Power On Power loss via a bios update. Please use the bios provided to reflash your Quantum device. This feature will be located in the BIOS -> Advanced -> OS/BOM Configuration -> Select Auto Power on or manual power.
Best regards.
Picked up an Azulle Access 3 Plus for seeing if we coul use them on our environment.
I boot from UEFI IPV4 and it stated (as it should):
“Checking Media Presence…..
Media Present…..
Start PXE over IPv4.”
After a minute it gives the error:
“Station IP Address is 10.#.#.#
PXE-E16: No offer received.”
We are able to uefi pxe boot and image our other standard dell desktops.
Any ideas?
Thanks
Hello dmclean,
Thank you for using our forums. As per our email conversation, please update us with the result of the troubleshooting. I have also found this Microsoft post discussing about the solution:
Do not hesitate to contact us if you need further assistance.
Best regards.
Thank you. That new BIOS version was what I needed to load.
I have the same issue. I downloaded the drivers and installed still no WiFi in the Access 3. Suggestions?
Hello brianm,
Thank you for using the Azulle forums. Please confirm if you can see the Wi-Fi adapter in the Device Manager, make sure that you check the Show hidden devices from the View menu in the top.
Best regards
After showing hidden devices in device manager the WiFi adapter did show. It was disabled for some reason. I right clicked on it and enabled it. rebooted and the Wifi is now showng up
okay now i am stuck. I can’t reboot the byte plus i have and i have no idea what the guy above me did to get his byte plus working again
any help is appreciated. I do like these mini pcs. i also own a 3 that was much easier to expand the ss drive. Is there a combination of keys i can push when i turn on the plus so it will attempt to boot. i can’t get in to bios and the uefi can’t be reached, at this time
bill
After updating windows and restarting this is what came up (image 1) When going into boot section in the bios there is no Windows Boot Manager (image 2)
Image 3 and 4 is what should be seen in the bios
My 1st plug in of a new access 3 seems to be DOA. I’ve tried multiple outlets, tvs, and monitors. each time it has the steady red light and won’t boot when the power button is pushed.
Advise?
Hello DanMelar,
Thank you for using the Azulle forums. You seem to have a defective unit and it is covered under our product warranty.
Please reach out to us immediately, do not hesitate to reach us via email or through live chat. We’re available mon-fri 9am – 5pm eastern time.
Best regards
Hello brianm,
Please state the name of the unit that are you using so we can provide a more accurate troubleshooting.
Best regards.
Hello oconelbill118,
Please try the follow to see if you can get a video output from the unit:
Unplug everything, wait 10 secs, turn the TV on, connect all the cables, pick the proper HDMI and then turn the device on.
Try the device with a different TV or monitor to make sure if the behavior is the same.
Let us know if with that the unit works.
Best regards
This Post is intended for the Azulle Access 3 and the Azulle Byte 3
If you are looking how to do the factory restore on the Quantum Access or the Quantum Byte, please use this link[/url]
If you are looking how to do the factory restore on the Azulle Access Plus or the Azulle Byte Plus, please use this link[/url]
The restore process is nearly identical across the 3rd gen of our devices, it requires a freshly erased and formatted USB drive (NTFS) and named WINPE. The only difference is the file used to restore.
Access 3: ftp://ftp.azulletech.com/Recovery/Access3/Access3_Win10_Pro_1803.zip
Byte 3: ftp://ftp.azulletech.com/Recovery/Byte3/Byte3_Win10_1803.zip
Follow these steps:
1 – Download the proper factory restore media file from our FTP, make sure that you use the latest version.
2 – Prepare a USB drive, has to be formatted as NTFS and named WINPE
3 – Decompress the restore file and copy all files inside the new folder to the root of the USB drive.
4 – Insert the USB on one of the ports, and boot from it. In order to do that, start tapping the DEL key as soon as you turn on the device. Once in the BIOS (the blueish screen) move to the last tab Save & Exit and override the boot by selecting your USB.
5 – Wait for the process to finish, reboot the computer and you will be received with the new Windows.
You can watch this video from the Factory restore for the Quantum units(the main difference with them is that they use FAT32, you need to use NTFS) as a visual idea:
Do not hesitate to contact us directly if you have any questions or concerns.
Best regards
I have the Azulle Access Plus with Windows 10 Pro .
With all of my Windows PCs & Android devices I can access my NAS by typing in //192.168.1.1 in the file explorer address bar. The only device that I can’t access my network drive is the Azulle Access Plus. Would you know why that I can’t?
I get a network error that states “Windows cannot access \\192.168.1.1. error code 0x800405”
Windows Diagnostic can’t do anything to repair nor provides more info.
I have a Byte Plus. When you plug it in, the light goes red. When you press the power button, it briefly changes to blue, then back to red. No output whatsoever. If you hold the button, it flashes back and forth for a bit, then goes back to red.
The unit was working just fine a week ago.
Anybody know if this something fixable??
Access 3
Having the same issues,
cant find the eMM/sata drive. when tried to install
Environment variable disk not defined “Not found inside disk”
Hello! I know quite a bit about PC’s but not much about laptops and really need your guys’ help! My cousin is buying a new laptop soon, expecting to pay around ~$600 CAD before taxes. He would like a laptop that can turn into a tablet / fold over, and should last a long time. Is this realistic? Do these kinds of laptops last a long time, are they worth it?
Thanks so much for any help
the base is broken near where the adjustable antennae meets the housing – would like otto be able to order one?