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Reply To: Windows 10 Pro 1909 Factory Restore Media

Thanks for the head’s up. I will download and test the file to confirm.

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Can’t Power On – Solid Blue Light

I have been using my Azulle perfectly fine for several months but suddenly when I went to reboot it I have a solid blue light and cannot boot the PC. Not sure if there is a way to reset the device but...

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Reply To: Can’t Power On – Solid Blue Light

I have the same issue with one of mine, actually happened right around the same time. Blue light (doesn’t seem as bright as one that is working correctly) no post no boot. no display from HDMI. It...

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Windows 10 Pro 2004 Factory Recovery Image

This package will apply Windows 10 Pro 2004, extract to USB then boot from USB. https://drive.google.com/file/d/1gxWhP8gNFaW881vZticHl376MguKwaul/view?usp=sharing

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Reply To: Can’t Power On – Solid Blue Light

Hello, You can try disconnecting power+hdmi and pressing+holding the power button for 10 seconds to discharge the unit, then reconnecting and powering on as usual. If you have a Byte3 unit you can...

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Reply To: Lynk Remote, Home button not working on Android Media Box

I’m trying to set up my Lynk with an Nvidia Shield and nothing is working nor will it learn any IR from my IR tv remote. The app that is recommended and said to be confirmed with the shield is not...

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Antenna wire broke off

The antenna on Access Plus stick broke off completely. Toddler speaks playing with it. How to fix?

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Reply To: Antenna wire broke off

Hello, you can send the device in for repairs, however there may be a charge as this would be considered user induced damage. To begin the process just head over to our RMA portal at...

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Reply To: Factory Restoring Your Azulle 3 Device

I have tried a number of times now to restore windows on my Byte3 using your instructions 1 to 5 using AB3_Win10Pro_1809 without success. I get all they way through to where the USB boot does a reboot...

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Reply To: Factory Restoring Your Azulle 3 Device

I would suggest trying our newest factory recovery media: https://drive.google.com/file/d/1yc2bqxCZNcSBjKtX05v8HUqP6l27nO4w/view?usp=sharing Also, you may want to ensure you are using the original...

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