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How do I open a Quantum Byte?

Hi there, Just received a Quantum Byte, and I can hear there is something loose inside, maybe a screw or something. I’m trying to open it up to check, I removed the 2 screws in the back, but can’t...

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Quantum Access Windows 7

Hello, I see discussion on here about installing linux debian on this device. I have the version which contains Win 8.1 with bing. Is it possible to downgrade the device to Windows 7? Thank you.

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Duel Monitors

How do I set up and configure duel monitors on the Quantum Byte on Windows 10 using a VGA and HDMI connection?

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Reply To: Upgrading to Windows 10

I too would like to know why this can not be fixed with a firmware update to the chipset. I find it very odd that of the 10+ devices I have upgraded to Windows 10, across various manufacturers, and...

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Quantum Byte Keeps Shutting Off

VFW Post 1148 has a Quantum Byte purchased January of 2016. It worked fine until a couple of days ago but now shouts off after 15 or 20 minutes. It is not the power supply as I tried a different one....

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Boot from USB?

I’d like to install a Linux on my Quantum Access (or maybe RemixOS). I can’t get it to boot from a bootable USB. Is this possible?

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Readyboost tab missing

Hi, I updated my Quantum byte from windows 8 to windows 10, I wanted to increase the system performance a little by using readyboost. no matter type or size USB drive i use I can not get the the...

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Reply To: No HDMI Audio

i am having a similar problem, except with no audio at all. Currently using the access with Windows 10 on a westinghouse tv. The link for the updated drivers is down too.

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Azulle boots to EFI shell version 2.31 (5.8) current running mode 1.1.2

device mapping table blk0 :blockDevice – alias (null) pciRoot(0x0)/Pci(0x17,0x0/Ctrl(0x0) blk1 :blockDevice – Alias (null) pciRoot(0x0)/Pci(0x17,0x0/Ctrl(0x1) blk2 :blockDevice – Alias (null)...

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Reply To: 1080p HDTV Screen Scaling

my new device is over scaling………….when I go to options the scaling section wont change it like greyed out

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No video on boot – nothing

Just received a new Quantum Access. I plug it in, red light changes to blue, but no video is ever seen. I have tried plugging it into two different monitors, both of which I know work, but nothing....

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Reply To: No video on boot – nothing

Hello Michael, Thank you for reach out to us. I believe you sent us an email, I have already replied you with some possible fixes. Just check your inbox and do not doubt to contact us if you need...

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Reply To: Factory Restoring Your Quantum Device

I’ve tried multiple times to download the Win 10 restore file but always encounter errors due to its size. 4.4G in a zip. Is there a way to get the file other than download? Thanks

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Reply To: No video on boot – nothing

I just had this happen as well with my new Quantum Access… Did you get this issue resolved?

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Auto Run Jumper

I can not find the auto run jumper that was supposed to come with my Quantum Byte. Should it have been in the box or installed. Is it something that can be replaced? Thanks

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Reply To: Factory Restoring Your Quantum Device

Hello TH, Could you copy and paste here the error you get? Download the file from our FTP I think is the fastest and more directly way but we can try some alternatives if it doesn’t work for you....

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Reply To: Auto Run Jumper

Hello Gene, Is your Quantum Byte serial number: Byte2015085001 or higher? If not, in order to get the Power on Power feature you need to update the BIOS and you won’t need the jumper. Thank you,

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Reply To: Auto Run Jumper

My Quantum Byte Serial Number starts is 201660114600

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Reply To: Auto Run Jumper

Hello Gene, Did you buy it in Amazon? All the bytes on Amazon are shipped with the autorun jumper. Can you check if you device is already working with the Power on Power activated ? If not, please...

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How to install Ubuntu in your Quantum Device

Our devices support GNU/Linux distributions. We have units with Ubuntu 14.04.3 preloaded on them: Azulle Quantum Access Mini PC Stick: http://www.amazon.com/dp/B01FYBAJIC Quantum Access LAN Fanless...

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