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Reply To: SD card not appearing in either Disk Management or Device manager

December 6, 2017, 12:51 pm
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Hello,

Thank for using our forums.

Any and all help is very much appreciated.

Please reach out to us immediately so that our technicians could go over all the details of this issue and provide you the absolute best solution or the steps for an RMA if is needed. If you’re unable to reach us directly, do not hesitate to reach us via email: support@azulletech.com, live chat or via phone: 786 233 6769. We’re available mon-fri 9am – 10pm eastern time.

I have the same issue with a 64GB version of the same card

Please check the response from your other Post: https://azulletech.com/topic/micro-sd-card-not-recognized/#post-21568

Do not hesitate to contact us if you need further assistance.

Best regards.

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Too tiny icons

December 9, 2017, 5:36 am
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Hello there, I bought the quantum pc to use it with a 40″ tv. It takes the whole screen but the icons are too small to see them (the letters) I can barely read. I made them bigger but then my email doesn’t work because of my “fix”.
A few days ago (Black Friday) I bought a new 55″ curved tv thinking this will help with the issue… On the contrary it becomes worse.
Is there any way to fix this?
Thank you.

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Suggested way to upgrade to latest version of windows 10

December 28, 2017, 1:46 pm
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What is the recommended way to upgrade to the latest version of windows 10 when the windows update assistant is requiring 8 gig of free space and there is no way to free up enough space on Acess Plus?

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Byte3, no audio or video, home theater receiver, hdmi

January 4, 2018, 1:50 pm
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Equipment List
Source: Byte3
A/V Receiver: Sony STR-DN1080
TV: Panasonic TC-P55ST30

Problem/Issue
No audio or video signal feed detected when the Byte3 is connected to the a/v receiver via hdmi.
Same hdmi cable and port connected to a 7 year old laptop, PS4, Fire TV stick, and Steam Link and everything functions correctly.
The Byte3’s hdmi was tested on all the a/v receiver hdmi input ports, no audio or video signal feed.
The Byte3’s audio and video does work via hdmi, functionality achieved when directly connected to the TV and computer monitor via hdmi.

Notes
The Byte3’s OS was updated to the current version available of Windows via automatic update BEFORE being connected to the a/v receiver.
No update has been done to the Byte’s firmware or drivers.
A/v receiver supports HDCP 2.2.

I will update the Byte3’s firmware and drivers and report back.

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Power on Boot up

January 6, 2018, 10:39 pm
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Hey Guys,

I am using the quantum byte as a media server running ubuntu. You guys helped me lots in getting it going. One thing that would make it better is if I can have it power on when it boots. I
saw your video and it talked about a jumper. When I opened the box I saw no jumper. Is there a bios setting anywhere? Is there some way for me to get it to power on? I attached a smart
plug to it so if it freezes I can just cycle the power with the phone app. But I still have to go in and click the button. Let me know if there is a way or if the jumper is in a different place. I did
not really see any jumpers at all.

Thanks for the help!

from
Steven Zawadzski

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Windows Clock and Bios clock not keeping time

January 9, 2018, 6:10 pm
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Both the windows clock and the bios clock lose time when the Access Plus is connected to an Ethernet line but work fine when wireless. This has been happening ever since I got it and after windows upgrade to 1709. Any help with this I want to use the Ethernet connection.

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LAN Port no longer working

January 16, 2018, 5:16 pm
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My Quantum Access LAN port stopped working after a recent Windows update. It doesn’t even show up in Device Manager. I’ve verified the cable with another laptop. Luckily the wireless adapter still works.
Any help would be appreciated.

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Spectre/Meltdown Vulnerability

January 17, 2018, 1:53 pm
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I was wondering if there was going to be a firmware update on Azulle machines due to the Spectre/Meltdown vulnerability?
Secondly, I am running Mint Linux on my machine. If a firmware update is required, do I need to have Windows 10 re-installed?
I have a BytePlus.

Thanks

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Cannnot Update Windows any further

January 18, 2018, 5:13 am
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I am running into an infuriating issue with my Byte Plus.
In anticipation for the impending Spectre/Meltdown firmware update, I have put Windows 10 back on my machine.
With Google Chrome installed as the only other app, I cannot update Windows 10 any further due to space restrictions.
When I had Mint Linux on the machine, space on the 32gb internal drive was not a problem with all the apps I needed and updating.
I am tired of messing with this as it is taking away from my productivity. I am at 7.81 gb free and I require 8 gb. I cannot trim down any further and the USB spare space is not an option because I cannot get past the initial space requirement!
I think a new image is required!

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IrDA on Byte

February 1, 2018, 11:27 am
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Does anyone know where to download irDA driver for Windows 10. Product- Polar irDA or any other.

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Reply To: Cannnot Update Windows any further

February 1, 2018, 7:30 pm
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I cannot clear enough space for the update. I have 8 of these that constantly get the Windows 10 update assistant nag.

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Quantum Access – LAN: Blue Tooth Radio Problem

February 2, 2018, 11:59 pm
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I have attached the BT Device Log, BT Radio Properties JPG and BT Device Manager JPG to show the problem. Has the BT Radio hardware failed or is this a software issue that I can correct?

I have updated drivers. Even downloaded Azulle’s drivers. No help.
Uninstalled drivers & device and reloaded. No help
OS is Window Pro with all updates applied.
PC always boots with same errors.

FYI – I can’t attach the event log using extension evtx. To see the event file you will need to rename file extension txt to evtx.

tnx
Wayne

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Reply To: Byte3, no audio or video, home theater receiver, hdmi

February 9, 2018, 10:21 am
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Reply To: Cannnot Update Windows any further

February 15, 2018, 1:00 pm
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Hello,

Thank you for using Azulle.

I think a new image is required!

We have released a new firmware that can be used in a factory restore. This new firmware contains the latest updates and therefor avoids the issue with the space.
ftp://ftp.azulletech.com/Recovery/Byte%20Plus/ABP-WinHome1709.zip

I need a fix

A workaround for the updates would be the follow:

Download the Windows 10 ISO file (https://go.microsoft.com/fwlink/?LinkId=691209)
Extract the ISO file to a folder on a SD Card or External USB.
Point to the setup files, right click setup.exe file then click Run as administrator
Follow the on screen instructions.
When prompted for extra space, select your external storage device.
Wait while Windows 10 setup installs.

I cannot clear enough space for the update

Have you tried to use Disk Clean up? https://www.youtube.com/watch?v=59bY4wHYwtw&t=5s

Do not hesitate to contact us directly if you have further questions or concerns.

Best regards

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Reply To: Byte3

February 20, 2018, 1:39 pm
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Make sure to check your TV’s Picture or Aspect Ratio Settings. Not sure what the Panasonic, looks like. For Samsung, it is under Picture -> Advanced -> Best Fit to screen. For Sharp TVs, you have to select “Pixel-to-Pixel matching option.

Good luck!

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how to observe online sports

February 23, 2018, 9:31 am
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Black Panther Movie watch online free

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Windows Clock and Bios clock not keeping time

January 9, 2018, 6:10 pm
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Both the windows clock and the bios clock lose time when the Access Plus is connected to an Ethernet line but work fine when wireless. This has been happening ever since I got it and after windows upgrade to 1709. Any help with this I want to use the Ethernet connection.

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Scheduled Task Reboot – Access Plus 4GB

March 7, 2018, 7:01 am
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Issue is occurring on units with both Windows 10 Home and Windows 10 Pro. Seems to happen more often on the Pro units.

I have setup an auto reboot on all our devices at 3AM each day. Testing on 30+ devices. After each round of reboots 3-5 devices will not start back up after shutting down for the reboot. Power is present, blue light is on, but zero output to the connected touch screen. Holding the power button until it turns off or unplugging it are the only options that get a response. After doing this plugging it back in or hitting the power button allows it to boot back up normally as if nothing went wrong. In a test run of 100 reboots (I changed the schedule to reboot every 5 min for this test) every device did this at least 3/100 times, the highest failure rate was 43/100.

CMD used is: shutdown /r /t 0

I need to have them boot back up 100% of the time after a reboot command is run. If this cannot be solved I will need to find alternate hardware. We are looking at using 300-500 units of this device per year over the next several years as the core of our custom industrial controls. Please help me find a solution.

-David Pearl

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Byte Plus – Hard drive

March 9, 2018, 7:34 am
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Can I update the hard drive in my Byte Plus? The 32 GB is too confining.

Jim

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Reply To: Byte Plus – Hard drive

March 21, 2018, 10:22 am
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Hello jtmcdermott,

Thank you for using our forums. The internal storage in the Byte Plus can’t be replaced. It’s not upgradeable, however you can always use a microSD card o an external USB drive to expand the storage.

Do not hesitate to contact us directly if you have further questions or concerns.

Best regards

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