Reply To: Micro SD compatibility
Hello Carlos, Thank you for reach to us! Our devices are compatible with both: SDHC and SDXC. They have a max capacity of 128GB microSD card, we would recommend you choose the highest class SD device...
View ArticleReply To: Factory Restoring Your Quantum Device
Hi Support Team , I just got my Azulle Quantum Access Mini PC and did start the first 3 times , today did not want to start and took me to a page when keep on re-stating , later re-set and will not...
View ArticleNo sleep function?
Hi there, I am trying to set up the sleep function in Windows 10 but there is no option to do so. I have checked all the power saving settings etc. Is there a way I can get this to work? I have the...
View ArticleReply To: Factory Restoring Your Azulle Plus Device
I bought the Azulle Access Plus and out of the box it fails to boot. Firmware kicks in when its powered up, followed by a message trying to repair, followed by trying to diagnose problem. You can get...
View ArticleReply To: Factory Restoring Your Azulle Plus Device
So further research I followed a Youtube video for another Azulle product. Yes looks like the USB drive needs to be NTFS and not FAT32 or exFAT. Copying the image files over to the properly formatted...
View ArticleReply To: Factory Restoring Your Quantum Device
Hello JoseHH, Please reach out to us immediately so that our technicians could go over all the details to this issue and provide you the absolute best solution. If you’re unable to reach us directly...
View ArticleMy access plus works fine with one screen brand but with others it goes poweroff
Hello, One of the reasons I got myself this device is for its mobility, but I didn’t get this expected mobility because it works fine with one tv screen which is Hisense UHD, while not working with...
View ArticleReply To: My access plus works fine with one screen brand but with others it...
I think I should add that while the system was booting up I kept pressing F8 or F12 on keyboard can’t remember which one worked for me but it gave me choices to boot the system with low-resolution...
View ArticleSound Drivers fro the Azulle Plus
Is there such a thing, headphones do not work, Bluetooth speaker will not pair, all I get is static when I unplug the 3.5mm from the stick. PLEASE HELP I have downloaded the latest drivers for the...
View ArticleReply To: Sound Drivers fro the Azulle Plus
Hello, We are very sorry for the inconvenience. Let’s try the follow, please update the drivers in you unit using the Intel Update Tool:...
View ArticleReply To: My access plus works fine with one screen brand but with others it...
UPDATE: Problem Solved. I emailed the azulle tech support explaining the problem mentioned above and they have replied with a good recommendation and brought to my attention the correct amount of...
View ArticleLynk Remote, Home button not working on Android Media Box
Hi, I recently acquired the Lynk remote and am having trouble with a few of the buttons. It basically worked out of the box with my Xiaomi Media Box (latest global version, just released) with Android...
View ArticleReply To: Factory Restoring Your Quantum Device
Are there any plans to create a Win8.1 restore file set that works? I have tried it several times with different USB drives and it simply does not work. I’ve worked with you tech support and still no...
View ArticleReply To: Factory Restoring Your Quantum Device
Switched a BIOS setting and now my Device dose not launch BIOS at all , what i see is only black screen “no signal” I tried to click rapidly f1 f2 f3 f4 f5 ,,,,,,,f7,,f12,,, del,,. when system booting...
View ArticleReply To: How to install Ubuntu in your Quantum Device
Can this BIOS update also be used to install the 64bit version of Windows 10 Enterprise? I need the 64bit version to be able to get this the Azulle Quantum Access managed by our IT department and...
View ArticleNo Desktop Icons & Java Internet Files Gone after Reboot
Hello, I use the Azulle Quamtum Byte PC’s at many different contract locations to run specific applications necessary for our business operations. Two of these locations that use these PCs have...
View ArticleDebian 9: MicroSD card not detected in lspci
Debian 9 32GB MicroSD inserted into the onboard slot I am trying to use a spare, 32GB microSD card as extended storage space, but it does not appear using lspci, fdisk, or gparted. Only the internal...
View ArticleReply To: Factory Restoring Your Quantum Device
Hi guys, how to get ftp user and pass for download reatore files?. Best regards Edgar C.
View ArticleReply To: Factory Restoring Your Quantum Device
Hello Edgar, Thank you for using our Forums. You don’t need a FTP user or password to get access to files. Please verify that you are able to reach this URL: ftp://ftp.azulletech.com In the case that...
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Where are Access Plus Chipset Driver Step-by-step Installation Instructions?
Where do I find Step-By-Step instructions on how to trick the ‘Latest chipset driver’ into installing onto my factory refurbished access plus running W10? I reinstalled W10 for security reasons, just...
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