Reply To: Factory Restoring Your Quantum Device

I have a problem with my Access Mini PC Stick, I turn it on and only show the Quantum Icon an at the bottom centre the circle turning, already have more than 3 hours and nothing happens, no application opens.
For that reason I think it would be better to make a factory reset but there are no steps for my Access Mini PC Stick.
Could you please tell me the steps need to follow?
Or any recommendation from the experts of what to do.
Thank you very much,